Privacy and KVKK Notice

1. Personal data processed

The following personal data may be processed through contact forms, email, phone, WhatsApp, meetings and service processes:

• Name, surname, company, title and contact details
• Email address, phone number and message contents
• Information related to requests, proposals, projects and service delivery
• Technical logs, IP address and cookie data related to website usage
• Records required for contracts, invoices and legal obligations

2. Purposes of processing

Your personal data is processed in a limited, proportionate and lawful manner for the following purposes:

• Responding to contact requests and running consulting processes
• Managing proposals, contracts, projects and support operations
• Delivering cybersecurity, cloud, data center, MSP and consulting services
• Managing customer relations, quality, reporting and operational improvement
• Ensuring information security, business continuity and legal compliance

3. Legal grounds

Data may be processed based on contract establishment/performance, legal obligations, legitimate interests, establishment/exercise/protection of rights and, where required, explicit consent.

4. Transfer

Personal data may be shared, where permitted by law, with suppliers, hosting and email providers, business partners, consultants, authorized public institutions and legal authorities. Transfers are limited to data necessary for the relevant purpose.

5. Retention period

Personal data is retained for as long as necessary for the processing purpose and for statutory limitation/retention periods. At the end of this period, data is deleted, destroyed or anonymized.

6. Cookies and technical data

The website may use technical logs and cookies for secure sessions, performance, essential site functions and traffic analysis. You can manage cookie preferences through your browser settings; disabling certain cookies may affect site functionality.

7. Your KVKK rights

Under Article 11 of KVKK, you have the right to learn whether your personal data is processed, request information if processed, learn whether it is used for its purpose, know third parties to whom it is transferred, request correction of incomplete/inaccurate data, request deletion/destruction, object to certain processing and request compensation for damages.

8. Application method

You may submit KVKK-related requests to info@fenixel.com together with information sufficient to verify your identity. Applications are concluded as soon as possible and within statutory periods depending on their nature.